Returns & Exchanges

We want you to be completely happy with your purchase. If you are not satisfied with your order, you can return most items within 30 days of delivery for a refund or exchange.

Our Return Policy

We offer a 30-day return policy for most items. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging with all tags attached. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

We do not accept returns for the following items:

  • Items marked as final sale or discounted.
  • Gift cards.
  • Intimate apparel or swimwear for hygiene reasons.
  • Any item not in its original condition, is damaged, or has signs of wear or use.

Exchanges

We are happy to exchange items for a different size or color, subject to availability. Exchanges are processed within the return window. If the item you wish to exchange for is of a different value, we will process a partial refund or charge the difference accordingly.

Damaged or Incorrect Items

Please inspect your order upon reception. If your item is defective, damaged, or if you receive the wrong item, please contact us immediately so we can evaluate the issue and make it right. We will require photos or a video of the product and any packaging to assist in the resolution process.

Return Process

To start a return, please follow these steps:

  1. Initiate a return by contacting our customer service team. You will need your order number and the email address used to place the order.
  2. Our team will review your request and, if approved, provide you with a Return Merchandise Authorization (RMA) number and instructions on how and where to send your package. Returns sent without an RMA number may not be accepted.
  3. Securely pack the item(s) you are returning in the original packaging, include all tags and any accessories, and mail your return to the address provided. We highly recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Refunds

Once your return is received and inspected, we will send you an email to notify you. This email will also notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within a certain number of days, depending on your card issuer’s policies. Please remember that the original cost of shipping is non-refundable, and the cost of your return shipping will be deducted from your refund total.

Sale Items & Gift Cards

Only regular-priced items may be returned. Unfortunately, sale items and gift cards cannot be refunded or exchanged.

Questions

If you have any questions about how to return your item, please get in touch with our customer service team for assistance.